Terms and Conditions

Company Information

These Terms and Conditions govern the use of the Noble Documents Inc. website and the purchase or use of services provided by Noble Documents Inc., located at 4801 Glenwood Ave, Suite 200, Raleigh, NC 27612. In these Terms and Conditions, “Noble Documents Inc.,” “we,” “us,” and “our” refer to Noble Documents Inc.

Services

Noble Documents Inc. provides professional document-related services, including apostille and document-authentication coordination, mobile notary services, general notarization, North Carolina electronic notarization, I-9 authorized representative services when requested by an employer, document pickup and delivery, courier coordination, and business or professional appointments involving multiple signers.

Noble Documents Inc. assists clients with notarization and apostille or authentication coordination.

Noble Documents Inc. is not the government authority that issues an apostille or authentication, and government agencies make the final determination regarding eligibility, processing, approval, and issuance.

Service Eligibility

Services are provided only when applicable legal and administrative requirements can be satisfied.

Noble Documents Inc. may decline or discontinue a service when acceptable identification is unavailable, a signer is unwilling or unable to complete the transaction, a document is incomplete, required information is unavailable, or circumstances raise concerns about fraud, coercion, safety, legality, or compliance with applicable requirements.

Client Responsibilities

Clients are responsible for selecting appropriate documents, providing complete and accurate information, providing acceptable identification when required, and ensuring required documents are available.

Clients should consult a qualified attorney or other professional when legal, immigration, tax, financial, or other professional advice is needed.

Pricing

Pricing is determined on an individualized basis. Factors may include the type of document, number of notarizations, number of signers, service location, travel distance, processing requirements, delivery method, appointment requirements, and government or third-party fees.

Clients may request an individualized quote before service begins. Unless otherwise agreed in writing, a quoted price covers only the services and expenses specifically identified in the quote.

Payment Terms

Payment requirements will be communicated to the client before or at the time services are arranged. Depending on the service, payment may be required at the time of booking, upon invoice, before processing begins, or according to another payment arrangement agreed upon by Noble Documents Inc. and the client.

Government fees, shipping charges, courier expenses, processing fees, and other third-party costs may be required in advance and may be nonrefundable once paid or incurred.

Late Payments

Invoices are due according to the payment terms stated on the applicable invoice. Amounts not paid when due may be subject to reasonable collection costs and other remedies available under applicable law. Noble Documents Inc. may suspend or decline additional services for accounts with outstanding balances.

Refund Policy

If a client cancels before services have started and before any third-party expenses have been incurred, eligible service fees may be refunded to the original payment method.

Once document review, notarization, apostille processing, courier work, travel, or another requested service has begun or been completed, the associated service fees are generally nonrefundable.

Government filing fees, shipping charges, courier expenses, processing fees, and other third-party costs are nonrefundable once paid or incurred.

If Noble Documents Inc. is unable to provide a paid service due to an error or circumstance within its control, Noble Documents Inc. will review the matter and may issue an appropriate refund or service credit. Refund requests must be submitted in writing and will be evaluated according to work completed and expenses already incurred.

Cancellation and Rescheduling

Appointments may be canceled or rescheduled by contacting Noble Documents Inc. as soon as possible.

Cancellations made at least 24 hours before the scheduled appointment may receive a refund of eligible service fees, excluding nonrefundable third-party costs already incurred.

Cancellations made less than 24 hours before an appointment may be subject to a cancellation fee.

If the notary has begun traveling, arrived at the appointment location, or is unable to complete the service because the signer is unavailable, lacks acceptable identification, is unwilling or unable to sign, or does not have the required documents, travel and appointment fees may remain payable.

Noble Documents Inc. may reschedule an appointment when necessary because of illness, unsafe conditions, severe weather, or circumstances beyond the company's reasonable control.

Apostille and Authentication Disclaimer

Apostille and authentication services are subject to the requirements, decisions, fees, and processing times of government agencies, embassies, consulates, shipping providers, and other third parties.

Noble Documents Inc. does not guarantee government approval, foreign-country acceptance, delivery dates, or processing times controlled by government agencies or other third parties.

Clients should contact Noble Documents Inc. before mailing or altering original documents when they are uncertain about the appropriate process.

Notarization Disclaimer

A notarization verifies specified facts related to the notarial act, such as identity and acknowledgment or oath. A notarization does not establish that a document is legally sufficient, accurate, enforceable, or suitable for its intended purpose.

Noble Documents Inc. does not provide legal, immigration, tax, or financial advice. Clients should consult a qualified attorney or other professional when such advice is needed.

Limitation of Liability

To the fullest extent permitted by applicable law, Noble Documents Inc. will not be responsible for delays, denials, rejections, processing decisions, delivery failures, foreign-country acceptance decisions, or other outcomes caused by government agencies, embassies, consulates, shipping providers, courier services, or other third parties.

Nothing in these Terms and Conditions is intended to exclude or limit liability that cannot lawfully be excluded or limited.

Website Use

The website is provided for general informational purposes. Noble Documents Inc. makes reasonable efforts to provide useful and current information but does not guarantee that all website content is complete, current, or applicable to every individual document or transaction.

Users agree not to use the website for unlawful purposes or in a manner that could interfere with the website's operation or security.

SMS Communications

By opting into SMS communications from Noble Documents Inc. through a web form or another permitted method, you agree to receive SMS messages from Noble Documents Inc.

SMS messages may include customer-care communications, important notifications, updates, confirmations, responses to inquiries, and appointment-related communications.

Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out of SMS communications.

After opting out, you will no longer receive SMS messages unless you opt in again.

SMS consent is not a condition of purchasing services.

Noble Documents Inc. does not sell, rent, or share SMS consent with third parties for their own marketing purposes.

Privacy

Noble Documents Inc.'s collection and use of personal information is described in the Privacy Policy published on this website.

Changes to These Terms

Noble Documents Inc. may update these Terms and Conditions from time to time. Updated terms will become effective when posted on the website unless a different effective date is stated.